JA International
VoIP & IT Administrator
Administered Vicidial systems for call-center operations.
About / Agadir, Morocco
Curiosity, grounded
in practical work.
My background connects hands-on IT and VoIP administration with network engineering, observability, and deployment automation. I work across the layers of an infrastructure problem: connectivity, virtualization, monitoring, and the applications that depend on them. Personal labs in OpenStack and Django deployment have also helped me develop repeatable approaches to provisioning and configuration.
What I work with
Connecting the layers.
/ 01
Network resilience
WAN routing, traffic isolation, firewall policies, and resilient switching across Fortinet and Peplink environments.
FortiGate · FortiSwitch · Peplink/ 02Observability
Monitoring discovery, API integration, and dashboards that connect infrastructure health with inventory context.
Zabbix · Grafana · Nautobot · Proxmox/ 03Infrastructure automation
Hands-on proof-of-concept work with cloud provisioning, configuration management, and application delivery.
OpenStack · Terraform · Ansible · Docker · GitLab/ 04VoIP & applications
Experience configuring and administering call-center systems, troubleshooting VoIP networks, and building Django applications.
Asterisk · FreePBX · Vicidial · Python / DjangoProfessional background
Experience across
systems and applications.
My project case studies complement this background with work in network resilience, observability, and automation.
SRW Energy GmbH
Web Developer · Freelance
Developed web applications using Django.
ABA Call Center
VoIP & IT Administrator
Configured cloud-hosted VoIP servers, troubleshot network issues, and developed call-center management applications.
C2M System
IT Consultant
Managed end-user hardware through acquisition, maintenance, and disposal.
Fresh Express
IT Freelancer
Installed and configured pfSense firewall systems.
Univer High Tech
IT Specialist
Installed and configured Zabbix monitoring features.
Communication
Languages I work in.
Arabic
Native
French
Professional
English
Professional
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Let’s talk infrastructure.
Discuss an engineering role or an infrastructure challenge.